Our proven cost-effective, time-saving Customer Service strategies are trusted by our clients throughout Nigeria and beyond, whether they’re new to outsourcing, looking to change providers, relocating their customer services or starting up a business.
We don’t have a ‘typical’ partner type – the organisations we work with range hugely in size, sector and seasonal requirements. We work with you to address your customer contact needs, suggest and implement change and provide your customers with the highest standards of service, every time.
Our Customer Service consultancy includes:
- Customer service Audit & Survey
- Customer Satisfaction Monitoring & Evaluation
- Performance Improvement & Satisfaction Survey
